![]() ![]() This morning, I also had nothing but grief with the keyboard and mouse connected to the dock. Mouse and keyboard were connected to the USB 2.0 ports, but I have tried the USB 3.0 ports as well. ![]() If the USB keyboard is connected directly to the notebook, it functions correctly during pre-boot.Īll drivers and firmware have been updated for the notebook and dock as of. This requires entering credentials on the notebook's keyboard. ![]() We use McAfee Endpoint Encryption for PC which requires logging in before Windows loads. I have a new Dell Latitude 7480 and TB16 dock where the external USB keyboard and mouse don't work during pre-boot (until Windows is loaded).
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